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Concentrix tax credit cases to be reviewed, government says

Nicola McKenzie


Thousands more families who were wrongly stripped of their assessment credits by the US contractual worker Concentrix are to have their cases evaluated.

An advisory group of MPs that delivered a scorching report on Concentrix said on Monday that HM Revenue and Customs (HMRC) had acknowledged its proposals.

Concentrix was sacked by HMRC a year ago after many low salary and powerless individuals were left without credits.

The Work and Pensions Committee said up to 23,000 new cases will be taken a gander at.

Concentrix was utilized by HMRC to help cut extortion and right mistakes in the assessment credit framework, yet confronted a blast of feedback.

In an answer to MPs, the administration unveiled that of 36,000 inquirers who held up an interest against a decision by Concentrix, 87% were maintained and have had their advantages restored.

Be that as it may, now the staying 23,000 inquirers who did not bid will have their cases checked on also, the administration has told the Work and Pensions Committee (PWC)

The MPs said the interests procedure was "unpredictable" and "overwhelming", and there was "undoubtedly" a few inquirers who did not request had legitimate advantages halted.

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In an announcement to the advisory group, the legislature stated: "HMRC will survey those cases to set up that choices made by Concentrix were legitimately made and conveyed to inquirers.

"Where completely vital, we will re-contact the petitioner to ask for additional data identifying with their claim. Current arrangements show that this action could be finished by March 2017 however the extent of this work will be affirmed once an examination of the aggregate cost has been delivered."

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